A Letter From Our CEO & Medical Director
To our valued clients and patients, Protecting the health of our communities is at the core of what we do. Whether you visit us for general health, treatment of a specific condition, or working to achieve specific goals: you depend on us for safe, reliable health care. With all the uncertainty surrounding COVID-19, we want to personally assure you what we are doing to ensure that we can provide the services our community depends on, continuously. That mission drives us constantly, and we will continue to update you on this rapidly evolving pandemic. We are taking a variety of proactive measures to Flatten The Curve and reduce the spread of COVID-19. These measures come after detailed time spent internally planning and preparing.
- We are closely monitoring this quickly changing situation and relying on information from our state and federal agencies, medical professionals, and our peer medical facilities.
- Like many others throughout the globe, we are following Centers for Disease Control and Prevention (CDC) recommendations to reduce the risk of spreading the virus, including:
- Enhancing cleaning routines at our facilities
- Implementing social distancing
- Limiting access to critical work areas
- Increasing communication to employees regarding effective prevention measures
- Limiting public access to all our facilities, as of today.
If you usually visit our clinic to receive your services, we can ensure that there will not be any more than 10 people on premises at any given time. As such, we ask that you do not bring friends, family members, or children with you to your visits. We ask that if you have traveled to high-risk areas for transmission of COVID-19 in the past 14 days, have any flu-like signs or symptoms (fever, sore throat, cough, runny nose, etc.), or have had close contact with anyone with confirmed or is being evaluated/quarantined for COVID-19 that you RESCHEDULE your appointment. We ask that all persons in the facility refrain from greeting each other in any form including handshaking. We will be taking temperatures for all clients and patients that visit our facility. Any patient will temperature of 99.4 degrees or higher will be asked to reschedule their appointment, without penalization, until further notice. Our community-based employees are also temporarily limiting participation in public events such as trade shows, networking events, etc. during the pandemic. We have been asked about the potential impact this will have on our supply chain, and our ability to keep up with an increase in demand, especially for IV Infusion Services & Lipotropic Injections which can work to aid the immune system. At this time, we are confident that we still have access to the inventory needed to avoid any significant impact on production. Regardless, we will continue to monitor the situation and exercise preventative measures wherever possible. Because we are in unprecedented times, please keep in mind that information regarding the virus is fluid. We will continue to keep you updated as information unfolds. For more information regarding this pandemic, we recommend visiting the CDC website (https://www.cdc.gov/coronavirus/2019-ncov/index.html).
We apologize for any inconvenience this may cause and appreciate your understanding that our main goal is to keep everyone safe and well.
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